At Virginia Beach Patios, we take pride in the quality of our work, and our workmanship warranty reflects our commitment to excellence. Our warranty process is designed to be simple and efficient, ensuring that any covered issues are addressed promptly.

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Step 1: Submit Your Warranty Claim

If you experience an issue with your project that you believe is covered under our warranty, submit a warranty claim request through our designated client portal or contact our team.

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Step 2: Claim Review & Approval
Our team will review your claim to determine whether the issue falls under our warranty coverage. We’ll confirm whether the repair qualifies and guide you on the next steps.

 

Step 3: Schedule Your Warranty Evaluation
Once your claim is approved, you can use our warranty booking page to schedule an evaluation. This appointment allows us to assess the issue in person.

 

Step 4: On-Site Repair or Follow-Up

If the repair is minor to moderately minor, we’ll fix it on-site during the evaluation visit.

If the issue is more extensive, requiring additional materials, labor, or coordination, we will schedule a follow-up visit.

 

Step 5: Warranty Resolution

Once the necessary repairs are completed, we ensure everything meets our high-quality standards so you can continue to enjoy your outdoor space worry-free.

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Have a warranty concern? Start the process today by submitting your claim and booking an evaluation!